Payment Policy
Last Updated: March 03, 2025
This Payment Policy is part of our Terms of Service and should be read alongside our other policies, including our Privacy Policy, Return & Refund Policy, Shipping Policy, and Fraud Prevention & Chargeback Policy.
1. Accepted Payment Methods
We accept the following forms of payment:
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Credit Cards: Visa, MasterCard, American Express, Discover
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Debit Cards
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PayPal
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Google Pay
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Apple Pay
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Meta Pay
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Amazon Pay
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Shop Pay
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Diners Club
We do not accept:
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Cash
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Personal or business checks
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Money orders
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Wire transfers
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Cryptocurrency
2. Payment Processing
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Your credit/debit card or PayPal account will be charged at the time you place your order.
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All payments are processed securely through Shopify Payments or third-party payment gateways such as PayPal and Amazon Pay.
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We use industry-standard encryption and security measures to protect your payment information. E-Boarders does not store your credit card details.
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If a payment is declined, your order will not be processed. Please check with your bank or payment provider.
For more details, review Shopify’s Payment Terms.
3. Order Processing & Cancellations
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Order Confirmation: After placing an order, you will receive a confirmation email with your order details.
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Processing Time: Orders are typically processed within 1-3 business days.
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Estimated Delivery: Standard shipping takes 5-8 business days. For more details, see our Shipping Policy.
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If an item is out of stock or delayed, we will notify you via email.
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Cancellations: Orders can only be canceled before they are shipped. For more details, see our Cancellation Policy.
4. Security & Fraud Prevention
To ensure the security of transactions, we:
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Monitor orders for fraudulent activity.
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May require additional verification for high-value orders.
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Reserve the right to cancel any order suspected of fraud.
If your order is flagged for review, we will contact you for verification.
For more details, review our Fraud Prevention & Chargeback Policy.
5. Refunds & Chargebacks
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Refunds are processed in accordance with our Return & Refund Policy.
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Chargebacks or unauthorized disputes may result in account suspension and further investigation.
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If you believe there is an issue with your payment, please contact us before filing a chargeback.
For further details, visit our Fraud Prevention & Chargeback Policy.
6. Taxes & Fees
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Sales tax is calculated based on your shipping address and applicable local laws.
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Customers are responsible for any import duties or taxes if applicable.
7. Contact Information
If you have any questions regarding our payment policy, you may contact us at:
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Email: support@e-boarders.com
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Online Contact Form: https://e-boarders.com/pages/contact-us
For complete legal terms, refer to our Terms of Service.