Billing Terms and Conditions

Last Updated: March 04, 2025

This Billing Terms & Conditions Policy is part of our Terms of Service and should be read alongside our Privacy Policy, Return & Refund Policy, Shipping Policy, Disclaimer Policy, Price Match Guarantee, Cookie Policy, Payment Policy, and Do Not Sell or Share My Personal Information.

1. Order Acceptance & Payment Processing

  • We reserve the right to refuse any order you place with us.

  • We may, at our sole discretion, limit or cancel quantities purchased per person, household, or order.

  • These restrictions may include orders placed under the same customer account, the same credit card, and/or orders using the same billing and shipping address.

  • Your payment method will be charged at the time you place your order.

  • If we cancel or modify your order, we may attempt to notify you via the email or phone number provided at checkout.

For payment-related details, refer to our Payment Policy.

2. Accepted Payment Methods

We accept the following payment methods:

✔ Credit Cards: Visa, MasterCard, American Express, Discover
✔ Debit Cards
✔ PayPal
✔ Google Pay
✔ Apple Pay
✔ Meta Pay
✔ Amazon Pay
✔ Shop Pay
✔ Diners Club

🚫 We do not accept:

  • Cash

  • Personal or business checks

  • Money orders

  • Wire transfers

  • Cryptocurrency

For details, see our Payment Policy.

3. Taxes & Fees

  • Sales tax is calculated based on your shipping address and applicable local laws.

  • Customers are responsible for any import duties, tariffs, or additional charges, if applicable.

4. Billing Information Accuracy

  • You agree to provide current, complete, and accurate billing and account information for all purchases made on our website.

  • If your billing information changes, you must promptly update your account to avoid order delays.

  • Incorrect or fraudulent billing details may result in order cancellation or account suspension.

5. Fraud Prevention & Chargebacks

  • To prevent fraudulent transactions, we may require additional verification for high-value orders.

  • We reserve the right to cancel orders suspected of fraud or any transactions flagged for suspicious activity.

  • Chargebacks or unauthorized payment disputes may result in account suspension, a permanent ban from future purchases, and legal action if fraud is detected.

  • Customers who initiate fraudulent chargebacks may be liable for the full transaction amount plus any applicable legal fees.

  • All transactions are monitored for fraud protection, and repeat offenders will be reported to authorities.

For more details, refer to our Billing Terms & Conditions.

6. Exclusive Promotions & VIP Access

  • E-Boarders offers exclusive discounts, personalized pricing, and special promotions to VIP Access members, email subscribers, and targeted advertising.

  • These offers are not eligible for price matching as they are customized and time-sensitive.

  • Customers can sign up for VIP Access to receive special deals, personalized quotes, and early access to promotions.

  • All VIP discounts, personalized quotes, and limited-time promotions are final and may not be combined with price match adjustments.

7. Price Match Guarantee

For details on our Price Match Guarantee, including eligibility and limitations, refer to our Price Match Guarantee Policy.

8. Order Modifications & Cancellations

  • Orders cannot be modified or canceled once they have been processed for shipping.

  • If you need to cancel an order before shipment, refer to our Return & Refund Policy.

9. Refunds & Returns

  • Refunds are issued per our Return & Refund Policy.

  • Refunds may take up to 60 days to process, depending on your payment provider.

  • A 30% restocking fee may apply to returns unless otherwise specified.

  • VIP Access and promotional purchases may not be eligible for refunds.

  • Personalized quotes and exclusive promotions are final and cannot be returned or refunded.

  • Refunds may be subject to non-refundable transaction processing fees charged by payment providers.

10. Dropshipping & Third-Party Fulfillment

  • Some products sold by E-Boarders may be shipped directly from third-party suppliers or manufacturers.

  • To fulfill customer orders, we may share necessary billing and shipping details with fulfillment partners, in accordance with our Privacy Policy.

  • These third parties are required to use customer data solely for processing and delivering orders.

For more details, see our Disclaimer Policy.

11. Privacy & Data Collection for VIP Access

  • When you sign up for VIP Access, we collect your name, email address, and shopping preferences to provide exclusive offers and personalized deals.

  • Your information is handled in accordance with our Privacy Policy.

  • You may opt out of VIP promotions and emails at any time by using the unsubscribe link in our emails or contacting us at support@e-boarders.com.

12. Contact Information

For any questions regarding our billing terms, contact us:

📧 Email: support@e-boarders.com
🌐 Online Contact Form: Contact Us

For complete legal terms, refer to our Terms of Service.

End of Billing Terms & Conditions Policy